31 jul

[Open] Storing Swifterbant – Internet van XS4ALL

Als gevolg van een storing kunt u in Swifterbant momenteel geen verbinding maken of problemen ondervinden met de internetverbinding. Als u ook telefonie of TV van ons afneemt, kunnen ook deze diensten verstoord zijn.

Het betreft: Internet van XS4ALL

Onze technici zijn op de hoogte. We werken aan een oplossing om het probleem zo snel mogelijk te verhelpen. Mogelijk dient u het modem uit- en aan te zetten om weer verbinding te kunnen maken.

Onze excuses voor het ongemak.

30 jul

[Resolved] [SG] Connectivity issues in part of our network

Time: July 30, 2021 11:25 UTC

We are happy to inform you that all affected services are now fully functional.
We thank you for your patience and understanding. 
If you are still experiencing issues, please contact us directly by creating a ticket from the Leaseweb Customer Portal. We are always happy to help. 
[Update]
In our Singapore data centers, we are experiencing connectivity issues due to our 3rd party network providers. Please rest assured that we are working with them to resolve this issue.
Once we have confirmed the issue is resolved, we will provide a final update. 
[ORIGINAL MESSAGE]
We are currently experiencing connectivity issues in part of our network in Singapore.
Our network engineers are investigating the cause of these issues and more information will be provided once it becomes available.
NEED HELP?

Please contact us directly by creating a ticket from the Leaseweb Customer Portal in case you do experience any issues. We are always happy to help. 

30 jul

Update: [SG] Connectivity issues in part of our network

Time: July 30, 2021 11:25 UTC

In our Singapore data centers, we are experiencing connectivity issues due to our 3rd party network providers. Please rest assured that we are working with them to resolve this issue.
Once we have confirmed the issue is resolved, we will provide a final update. 
[ORIGINAL MESSAGE]
We are currently experiencing connectivity issues in part of our network in Singapore.
Our network engineers are investigating the cause of these issues and more information will be provided once it becomes available.
NEED HELP?

Please contact us directly by creating a ticket from the Leaseweb Customer Portal in case you do experience any issues. We are always happy to help. 

30 jul

[SG] Connectivity issues in part of our network

Time: July 30, 2021 11:25 UTC

We are currently experiencing connectivity issues in part of our network in Singapore.
Our network engineers are investigating the cause of these issues and more information will be provided once it becomes available. 
NEED HELP?
Please contact us directly by creating a ticket from the Leaseweb Customer Portal in case you do experience any issues. We are always happy to help. 
28 jul

[Resolved] [Global] Leaseweb Customer Portal Bug

Time: July 28, 2021 09:36 UTC

We are happy to inform you that all affected services are now fully functional.
You will now be able to open and create tickets from the Leaseweb Customer Portal again.
We thank you for your patience and understanding.
[ORIGINAL MESSAGE]

Due to a bug in the Leaseweb Customer Portal, it is currently not possible to open or create a ticket through the Customer Portal.

Our engineers are investigating the cause of the issue. Please be assured that we will do our best to keep the impact as minimal as possible.

We will update you again once we have more information.

28 jul

[Global] Leaseweb Customer Portal Bug

Time: July 28, 2021 09:36 UTC

Due to a bug in the Leaseweb Customer Portal, it is currently not possible to open or create a ticket through the Customer Portal.

Our engineers are investigating the cause of the issue. Please be assured that we will do our best to keep the impact as minimal as possible.

We will update you again once we have more information.

22 jul

Landelijke storing, veel grote NL websites offline door DNS aanval

Eerder op deze site is gemeld dat meerdere grote banken offline zijn. De oorzaak van de storing ligt bij de zogenaamde DNS provider. De sites welke offline zijn gehaald hebben namelijk allemaal dezelfde DNS provider: Akamai.

Dit is een grote Amerikaanse provider welke DNS services verleent aan grotere websites met veel verkeer, waaronder ook DDoS protectie vaak een onderdeel is.

Echter lijkt de aanval nu zo groot, dat de DNS servers onbereikbaar zijn geraakt en hierdoor de websites niet meer vindbaar zijn.

DNS servers zorgen er namelijk voor dat het website adres vertaald wordt naar het IP adres van waar de website werkelijk staat. Als dit niet kan gebeurend, zal de site een foutmelding geven.