16 jul

Telecity 2 colo network issues [Update]

Time: July 16th 2009 00:30:00(CEST)
Expected Downtime: 15 minutes / Unknown
Location: TeleCity
Reason: Bug / Hardware failure / Under investigation / Unknown
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Dear Customer,

At the moment we experience some troubles in (part of) our network.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[update 01:05]
An engineer is nearly on site.
We have copied a new IOS image on the router remotely, and will reboot the router.

[UPDATE 01:54]
At around 01:30 we rebooted the router with a new IOS version.
This did not solve the issue.
We sent the engineer that was nearly on site to drive to evoswitch to get spare parts..
He is currently on his way back to TC2

[UPDATE 03:34]
We are working on the issue, however some (new) linecards need firmware upgrades.

[UPDATE 04:57]
All services have been restored.
Please contact [email protected] or call in case you still experience issues.