15 jun

[NL, AMS-01] Connectivity issues in part of our network

Time: June 16, 2017 00:33:00 (CEST)
Dear LeaseWeb Customer,

We experienced high latency and packet loss between 00:10 and 00:18 due to one of the routers in AMS-01 that crashed and rebooted. Connectivity has been restored now and we are monitoring the behavior closely.
The following network prefixes might have been affected:

5.79.80.0/21
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1AF8:4600::/40

…………

46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
179.43.173.128/25
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
185.72.178.0/23
185.108.84.0/23
190.105.193.0/24
2a04:88c0::/48

14 jun

[DE, FRA-10] Connectivity issues in part of our network

Time: June 14, 2017 21:39:00 (CEST)
Dear LeaseWeb Customer,

You may have experienced connectivity issues in our FRA-10 datacenter between 19:20 CEST and 21:30 CEST. This was caused by a faulty wave from one of our providers.

Action has been taken to mitigate this and all services are now restored. If you experience otherwise at this time, please contact our Support department (support@leaseweb.com).

10 jun

[NL, AMS-01] Connectivity issues in part of our network [Update]

Time: June 10, 2017 19:43:00 (CEST)
Dear LeaseWeb Customer,

One of our distribution routers crashed due to a line card and control card communication error, a manual restart was required to bring the device back up. Connectivity has now been restored and traffic is back to normal levels. We are monitoring the situation and investigating the issue further.

Affected ranges:

95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
2001:1AF8:4050::/44

…………

82.150.152.0/25
82.150.152.192/26
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24

If you still encounter connectivity issues, please open a ticket via the Customer Portal or by sending an e-mail to support@leaseweb.com

31 mei

[NL] Connectivity issues in part of our network [Update]

Time: May 31, 2017 10:05:00 (CEST)
Dear LeaseWeb Customer,

At the moment we are experiencing connectivity issues in our NL datacenters.

Our engineers are currently working on this matter. Updates will follow through this NOC posting.

[UPDATE 10:05 CEST]

This morning we performed a planned maintenance on our core network in NL.
The changes which were applied at 06:40 CEST impacted connectivity between different parts of our network.

The changes were reverted at 09:12 CEST and connectivity was restored for most parts of the network. One last change was reverted at 09:38 CEST and now connectivity is fully restored.

If you are experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at support@leaseweb.com.

22 mei

[NL, AMS-01] Connectivity issues in part of our network [Update]

Time: May 22, 2017 10:41:00 (CEST)
Dear LeaseWeb Customer,

At the moment we are experiencing connectivity issues in part of our network in AMS-01. Our engineers are currently working on the issue. Updates will follow through this NOC posting.

[Update 11:10 CEST]

We experienced a brief network outage in part of our network in AMS-01 between 10:20 and 10:50 CEST. The root cause of the issue was traced to a router crash. All modules on the respective router have recovered and we are carefully monitoring connectivity. If you are experiencing any issues at this time, please contact our Support Department.

Affected IP ranges:

95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
82.150.152.0/25
82.150.152.192/26
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24
2001:1AF8:4050::/44

18 mei

[DE, FRA-10] Virtual Servers connectivity issues

Time: May 18, 2017 09:50:00 (CEST)
Dear LeaseWeb Customer,

Following the connectivity issues in our FRA-10 Datacenter, you might experience downtime in your Virtual Server. The root cause is identified and we are recovering the impacted servers at this moment. During this time your Virtual Server can have intermittent connection.

Our apologies for the caused inconvenience.

18 mei

[DE, FRA-10] NOSD Connectivity issues [Update]

Time: May 18, 2017 02:45:00 (CEST)
Dear LeaseWeb Customer,

We are currently experiencing connectivity issues in part of our network in our FRA-10 datacenter

We are investigating the cause of these issues. We will update you once we have more information.

The following network prefixes might be affected:

37.58.54.0/24
37.58.55.0/24
37.58.61.0/24
37.58.62.0/24
37.58.63.0/24
46.165.218.176/28
46.165.219.0/24
46.165.236.0/24
46.165.237.32/28
46.165.238.0/24
46.165.252.0/23
78.159.126.0/25
84.16.224.0/20
178.162.171.128/25
178.162.192.0/19
185.17.144.0/22
212.95.36.0/24
2A00:C98:2050::/44

77.223.144.0/23
185.17.32.0/22
185.28.69.0/24
212.7.202.0/26
212.7.202.64/27
185.151.204.0/22

15 mei

[NL] Network Issues on part of our virtual server platform [Update]

Time: May 15, 2017 01:40:00 (CEST)
Dear LeaseWeb customer,

Due to unexpected issues in a part our network, you might experience performance degradation or connectivity loss of your virtual servers. Our engineers are investigating the cause of this issue.

Please be assured that we will do our utmost to keep the impact as low as possible, but despite our best efforts you might experience performance issues and/or connectivity loss.

We will update you again once we have more information.