19 okt

[NL, AMS-01, AMS-11] Automated installation services temporarily unavailable

Time: October 19, 2017 13:05:00 (CEST)
Dear LeaseWeb Customer,

This morning we performed maintenance on our automated installation service mentioned in http://leasewebnoc.com/en/maintenance/scheduled-maintenance-monthly-windows-updates-of-leaseweb-services-17

Unfortunately during the maintenance, issues occurred and the automated installation option in your Customer Portal?is currently unavailable.

Our engineers are working on fixing the problem as soon as possible.

There is no impact on the server park itself. Your service is online and reachable.

09 okt

[NL, AMS-01] Connectivity issues in part of our network [Update]

Time: October 9, 2017 23:44:00 (CEST)
[UPDATE 00:03 CEST]

The cause of the issue has been traced to a software error on one of our high-volume routers. The issue has since been cleared and full connectivity is now restored.

If you are still experiencing issues at this time, please contact our Support department.

—–

Dear LeaseWeb Customer,

We are currently experiencing connectivity issues in part of our network in our AMS-01 datacenter. The following network prefixes might be affected:
37.48.98.0/23
95.211.94.0/23
95.211.168.0/21
95.211.184.0/21
95.211.192.0/21
95.211.224.0/21
95.211.240.0/22
95.211.250.0/24
185.17.184.0/23
185.17.186.0/23
37.48.100.0/23
2001:1af8:4020::/44
…………
89.144.18.0/24
103.41.176.0/23
179.43.174.128/26
212.7.198.0/24
212.114.56.0/23

We are in the process of troubleshooting the issue further and will update you shortly.

19 sep

[NL, AMS-01] No vCenter access on Enterprise-NL Private Cloud

Time: September 19, 2017 14:19:00 (CEST)
Dear LeaseWeb Customer, Today at 14:10 CEST we experienced a connectivity issue to our vCenter systems in the Enterprise-NL Private Cloud platform in the Netherlands. Currently you will not be able to manage your infrastructure, however all running VM's will stay online during this time. We are working on fixing this issue as soon as possible. An update on this NOC will follow.

15 sep

[NL, AMS-11] Connectivity issues in part of our network [Update]

Time: September 15, 2017 23:45:00 (CEST)
Dear LeaseWeb Customer,

You may have experienced connectivity issues in our AMS-11 datacenter between 22:45H CEST and 23:15H CEST.
The root cause of the issue was traced to a router crash.
All modules on the respective router have recovered and we are carefully monitoring connectivity.

If you are experiencing any issues at this time, please contact our Support Department.

Affected IP ranges:

83.149.64.0/18
85.17.0.0/22
85.17.7.0/24
85.17.10.0/24
85.17.18.0/23
85.17.20.0/26
46.182.182.0/23
82.150.152.128/26
91.184.46.0/23
91.184.48.0/20
94.177.146.0/24
109.70.9.0/24
109.70.10.0/23
185.22.4.0/24
185.85.160.0/22
185.117.228.0
193.239.6.0/23
2001:1AF8:3100::/40

10 sep

[open] Storing Amsterdam-Centrum – Internet van XS4ALL

gemeld door Ysbrand op 10-09-2017, 14:20
begintijd: 14:08, duur: Onbekend

Als gevolg van een storing kunt u in Amsterdam-Centrum momenteel
geen verbinding maken of problemen ondervinden met de
internetverbinding.
Indien u ook telefonie of TV van ons afneemt, kunnen ook deze
diensten verstoord zijn.

Het betreft hierbij: Internet van XS4ALL.

Technici zijn op de hoogte en werken aan een oplossing om het
probleem zo snel mogelijk te verhelpen. Mogelijk dient u het modem
uit- en aan te zetten om weer verbinding te kunnen maken.

Onze excuses voor het ongemak.

19 aug

[NL] Connectivity issues in part of our network

Time: August 19, 2017 12:45:00 (CEST)
Dear LeaseWeb Customer,

We are experiencing issues with one of our Internet Exchanges (AMS-IX).Due to the connectivity issues you might be experiencing latency issues or packet loss to certain external hosts.

In cooperation with AMS-IX NOC department we are looking into this issue, and we will provide an update once more information is available.

25 jul

[open] Storing Regio Amsterdam – Internet van XS4ALL

gemeld door Wladimir op 25-07-2017, 21:47
begindatum: 25-07-2017
begintijd: 25-07-2017 21:27 uur, duur: Onbekend

Als gevolg van een storing kunt u in Regio Amsterdam momenteel
geen verbinding maken of problemen ondervinden met de
internetverbinding. Indien u ook telefonie of TV van ons afneemt,
kunnen ook deze diensten verstoord zijn.

Het betreft hierbij: Internet van XS4ALL

Technici zijn op de hoogte en werken aan een oplossing om het
probleem zo snel mogelijk te verhelpen. Mogelijk dient u het modem
uit- en aan te zetten om weer verbinding te kunnen maken.

Onze excuses voor het ongemak.

24 jul

[NL, AMS-01] Connectivity issues in part of our network

Time: July 24, 2017 10:20:00 (CEST)
Dear LeaseWeb Customer,

Today at 09:45 AM CEST we experienced a line card crash on one of our volume network routers in our AMS-01 datacenter. The line card recovered and connectivity was restored shortly after.

Our engineers are checking the hardware further and will inform you via a maintenance notification if further action is needed that might impact connectivity.

You may have noticed connectivity issues on services running on the below IPs:
– 5.79.80.0/21
– 62.212.72.0/23
– 62.212.82.0/23
– 62.212.85.0/24
– 62.212.88.0/23
– 82.192.78.0/24
– 82.192.80.0/23
– 82.192.84.0/23
– 82.192.90.0/23
– 82.192.94.0/23
– 83.149.70.0/23
– 83.149.124.0/22
– 85.17.24.0/21
– 85.17.90.0/24
– 85.17.132.0/24
– 85.17.147.0/24
– 85.17.172.0/24
– 85.17.190.0/23
– 95.211.88.0/22
– 95.211.128.0/22
– 95.211.132.0/23
– 95.211.136.0/21
– 95.211.144.0/20
– 95.211.200.0/21
– 2001:1af8:4010::/44
– 2001:1AF8:4600::/40

If you are experiencing connectivity issues at this time, please contact our Support department.