02 okt

[open] Storing Amsterdam – Internet van XS4ALL

gemeld door Shon op 2-10-2018, 19:25
begintijd: 19:05, duur: Onbekend

Als gevolg van een storing kunt u in Amsterdam momenteel
geen verbinding maken of problemen ondervinden met de
internetverbinding.
Indien u ook telefonie of TV van ons afneemt, kunnen ook deze
diensten verstoord zijn.

Het betreft hierbij: Internet van XS4ALL.

Technici zijn op de hoogte en werken aan een oplossing om het
probleem zo snel mogelijk te verhelpen. Mogelijk dient u het modem
uit- en aan te zetten om weer verbinding te kunnen maken.

Onze excuses voor het ongemak.

25 sep

[NL, AMS-01] Connectivity issues in part of our network

Time: September 25, 2018 19:25:00 (UTC)
Dear Leaseweb customer,

You may have experienced connectivity issues in our AMS-01 datacenter between 19:25 UTC until 19:32 UTC today.

BGP sessions flapped on one of our routers. The router is part of a redundant setup so connectivity was still in place via the redundant router.

You might have experienced connectivity issue if your servers are part of the below subnets:

213.227.144.0/21
2001:1AF8:4C00::/44

23 sep

[open] Storing Amsterdam – Internet van XS4ALL

gemeld door op 23-09-2018, 08:11
begintijd: 06:30, duur: 10:30

Als gevolg van een storing kunt u in Amsterdam momenteel
geen verbinding maken of problemen ondervinden met de
internetverbinding.
Indien u ook telefonie of TV van ons afneemt, kunnen ook deze
diensten verstoord zijn.

Het betreft hierbij: Internet van XS4ALL.

Technici zijn op de hoogte en werken aan een oplossing om het
probleem zo snel mogelijk te verhelpen. Mogelijk dient u het modem
uit- en aan te zetten om weer verbinding te kunnen maken.

Onze excuses voor het ongemak.

21 sep

[NL, AMS-11] Connectivity issues in part of our network

Time: September 21, 2018 01:49:00 (UTC)
Dear Leaseweb customer,

You may have experienced connectivity issues in our AMS-11 datacenter between 01:05 UTC and 01:45 UTC earlier today.

A software related issue caused one of our routers to restart and fail to boot back automatically. The router is part of a redundant setup so actual impact should be minimal. If this is not the case and your services were impacted for the entire duration of the incident, please contact our Support Department and provide us with your findings.

Both routers are now operational and forwarding traffic.

16 sep

[NL, AMS-01] Connectivity issues in part of our network

Time: September 15, 2018 23:30:00 (UTC)
Dear Leaseweb customer,

We are currently experiencing connectivity issues in part of our AMS-01 network caused by a router line card failure.

On-site engineers are in the process of replacing the faulty hardware to restore connectivity as soon as possible.

You might experience partial or total connectivity loss if your servers are part of the below subnets:
5.79.80.0/21
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1AF8:4600::/40

…………

46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
179.43.173.128/25
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
185.72.178.0/23
185.108.84.0/23
190.105.193.0/24
2a04:88c0::/48

07 sep

[open] Storing Amsterdam (1083) – Internet van XS4ALL

gemeld door Rudie op 7-09-2018, 10:00
begintijd: 08:22, duur: 12:15

Als gevolg van een storing kunt u in Amsterdam (1083) momenteel
geen verbinding maken of problemen ondervinden met de
internetverbinding.
Indien u ook telefonie of TV van ons afneemt, kunnen ook deze
diensten verstoord zijn.

Het betreft hierbij: Internet van XS4ALL.

Technici zijn op de hoogte en werken aan een oplossing om het
probleem zo snel mogelijk te verhelpen. Mogelijk dient u het modem
uit- en aan te zetten om weer verbinding te kunnen maken.

Onze excuses voor het ongemak.

05 sep

[NL, AMS-01] Connectivity issues in part of our network

Time: September 5, 2018 07:40:00 (CEST)
Dear Leaseweb customer,

We experienced a network interruption caused by a router crash. Connectivity is restored and we are investigating the cause of the crash.

Please be assured that we will do our utmost to get the service working normally again.

We will update you again as soon as we have more information.

affected ranges
5.79.80.0/21
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1AF8:4600::/40
46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
179.43.173.128/25
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24
185.72.178.0/23
185.108.84.0/23
190.105.193.0/24
2a04:88c0::/48

Visit https://leasewebnoc.com/en/networkstatus/connectivity-issues-in-part-of-our-network-238 to track updates and progress.

31 jul

[NL, AMS-01] Connectivity issues in part of our network [Update]

Time: July 31, 2018 10:26:00 (UTC)
[UPDATE 10:26 UTC]

The connectivity issue was as a result of BGP process failure on one of our distribution routers.

The issue has now been resolved and connectivity is restored.

The emergency maintenance scheduled for tomorrow morning will proceed as planned.

If you are experiencing any issues at this time, please contact our Support Department.

Dear Leaseweb Customer,

We are experiencing connectivity issues in part of our network in AMS-01 since 09:55 UTC.

The issues have been traced to one of our distribution routers.

We are still investigating and we will update you once we have more information.

Possible Affected ranges:

46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.88.0/23
62.212.85.0/24
82.192.84.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
95.211.134.128/25
95.211.136.0/21
95.211.144.0/20
212.7.206.128/27
91.220.176.224/27
85.17.190.0/23
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
95.211.88.0/22
85.17.72.0/23
82.192.78.0/24
85.17.172.0/24
85.17.91.0/27
85.17.153.224/27
85.17.230.0/25
95.211.128.0/22
95.211.132.0/23
212.7.204.192/26
82.192.90.0/23
95.211.200.0/21
5.79.80.0/21
82.192.80.0/23
5.79.74.192/26
5.79.75.64/26
95.211.250.0/24

2001:1af8:4010::/44
2001:1af8:4600::/40

25 jul

[NL, AMS-01] Connectivity issues in part of our network

Time: July 25, 2018 13:50:00 (CEST)
Dear Leaseweb Customer,

We are currently experiencing connectivity issues in part of our network in AMS-01.
We are investigating the cause of these issues. We will update you once we have more information.

The following network prefixes might be affected:

5.79.80.0/21
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1AF8:4600::/40