05 jun

Email Authentication issues

We are currently experiencing an issue with email authentication, which is causing an outage of email services.  We are currently addressing this issue and hope to have it resolved shortly.  Please check back here for updates, as they become available.  We sincerely apologize for the inconvenience that this is causing.

update: This issue appears to be resolved and only lasted for about 10-15 minutes.  We found that the ‘imapproxy’ service stopped running on a number of mail servers, as well as some issues with the SMTP service.  We re-initialized these services and they came back quickly.  If you are still having any issues, please feel free to contact Support and they will be happy to check!