We’re very sorry to report that we are experiencing an outage with email on our Homie cluster.  To see which cluster your account is under, please check the “Account Status” drop-down in your Web Panel and check under Your Email Server and if it starts with “homiemail” you are in the affected cluster.

We hope to have this issue resolved as quickly as possible!  We will update this space once we have more information or a resolution!

Update 4:14 am – This issue is now resolved.  We have collected a lot of information about this problem and we’re fairly certain we have the cause locked down.  This will allow us to make changes that should prevent this from happening again.  In a nutshell, database updates that happen around that time are causing problems for the email servers.  Please contact support if you’re still experiencing any issues with your email.