31 okt

Express cloud platform [Update]

Time: October 28th 2011 15:15:00(CEST)
Dear Customer,

At the moment we experience troubles with our express cloud platform. The SSC reboot function is not working at the moment due to this.

We are doing our utmost to solve this issue as soon as possible.

As soon as we have more information available, we will publish it here.

The affected prefix:

85.17.151.0 /24

95.211.75.0 /27

85.17.236.0 /24

85.17.255.0 /24

85.17.206.0 /24

85.17.180.0 /24

95.211.62.0 /23

95.211.40.0 /23

95.211.43.0 /24

82.192.86.0 /26

Please be patient while we are working on this problem.

Regards,

LeaseWeb BV

[UPDATE @ 15:30]

Everything has been restored and is online. If you have issues, please turn on your VPS trough SSC and if that doesn’t works, please contact support

[UPDATE @ 16:00]

Due to large bootstorm from our customers, it can take a while before your server is powered-on. Also customers that were not affected by this outage might experience lower performance until situation is stabilized.

Please don’t try to power-on/power-off your VPS continuously, as it only delays boot time.

[UPDATE]

All problems are resolved since Friday night. If you still experience problems first try to reboot your VPS. If this is doesn’t solve your problem please send an email to [email protected] so we can help you solving any problems caused by this outage.