12 apr

Hall 1 and Hall 2 network problems [Update]

Time: April 12th 2011 10:33:00(CEST)
Expected Downtime: Unknown

Location: EvoSwitch Hall1 and Hall 2

Affected IP ranges: Unknown

Reason: Under investigation

*******************************



Dear Customer,



At the moment we experience some troubles in (part of) our network.



We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.



Please be patient while we are working on this problem.



Regards,

LeaseWeb BV







[ Update 10:44]

Network is restoring, we are still investigating the cause of the issue.



[Update 10:51]

Router is down again due to a reboot



[UPDATE 11:02]

The primary aggregation router of Leaseweb at Evoswitch in hall1 and hall2 rebooted itself at 10:22 CEST.

It seems the problem was caused by a software issue, but it is still in investigation.

After the router rebooted there log messages that indicated issues with linecards, therefore a second reboot was issued.



Currently the router is up and connectivity stable. We will keep the router under close monitoring for now.

An emergency software upgrade will be planned ASAP, and posted on this website.