Startdate: July 16th 2012 07:00:00 (CEST)
Enddate: July 16th 2012 09:00:00 (CEST)

NOC improvement

Dear customer,

Next Monday, 16th of July, we will change the way announcements are posted on our NOC status page.

There used to be only one channel announcing all incidents and maintenance. In some cases this resulted in sending out statuses about products you might not be interested in.

Starting Monday, announcements will be posted in the corresponding categories. You will only receive updates on categories to which you have subscribed. Below you will find an explanation on how to change your subscription and an overview of the different categories.

How to change my subscribed categories?
Currently you are subscribed to all categories. There are two ways to change your subscription:

1. The first option is to change your settings in the Self Service Center. Go to My Account, select Notification settings and choose Network (NOC) from the menu on the left. Behind your listed email address you will find the ‘set categories’ option.
2. The second method is to use the link provided in the NOC announcement e-mails. Each mail will contain a link to change your subscribed categories.

The NOC categorizations explained

• Network: Provides the status for the whole LeaseWeb network infrastructure. All services depend on this network, it is therefore recommended to select this category at all times.
• Datacenter: Gives status updates regarding the datacenter related topics, such as power, cooling and maintenance announcements.
• Mail: Displays all announcements about the LeaseWeb shared mail platform. This is a part of webhosting, batched SMTP and SMTP relay services.
• DNS: Announcements related to our authoritative and resolving name server infrastructure are published here. This infrastructure ensures that your domain zone bought at LeaseWeb is accessible and resolves DNS requests from servers bought at LeaseWeb.
• Express Cloud: Shows the status of the Express Cloud infrastructure and SAN storage.
• Private/Premium cloud: Provides the status of the Private and Premium Cloud infrastructure and SAN storage.
• Webhosting: Announces the status of our shared webhosting platforms for the webhosting product.

If you have any questions regarding this change, please send an email to [email protected].

Kind regards,

LeaseWeb Support