31 okt

[US] Important maintenance announcement

Startdate: December 10th 2012 00:00:00 (CEST)
Enddate: December 20th 2012 23:59:00 (CEST)

Dear customer,

As part of our commitment to continually improve the level of service LeaseWeb provides, you are receiving the following announcement to inform you about the upcoming maintenance in December 2012.

WHAT CAN I EXPECT?
Between December 10th and December 20th 2012, LeaseWeb will relocate all racks and servers to a new state-of-the-art facility within our US datacenter in Northern Virginia. To do so, we will disconnect all power and rack connectivity and move complete racks to their new location. This will impact your service for a short period.

During the relocation LeaseWeb engineers will shut down all servers, relocate the entire set-up and power up the servers in their new location. It is advised to shut down your server before the maintenance will start.

WHY ARE YOU PERFORMING THIS MAINTENANCE?
We are committed to provide our customers with the best service they expect. To support our continuous growth and guarantee to improve our service levels, we will relocate all racks to a new location within the US datacenter.

WHEN EXACTLY WILL MY SERVICE BE IMPACTED?
All customers will receive updated information within two weeks on when their service will be impacted. The expected downtime will be two hours. We will do our absolute best to minimize downtime. LeaseWeb engineers will be available during and after the maintenance in case of any issues.