Time: June 18th 2013 22:30:00 (CEST)
Dear Customer,

At the moment we are having issues with one of our high volume core routers. The symptoms are packet-loss and low speeds. We are looking into the issues what is causing it. Affected prefixes are listed below:

95.211.208.0/21
95.211.60.0/23
95.211.104.0/23
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
2001:1AF8:4050::/44
2001:1af8:4070::/44
…………

82.150.152.0/25
212.7.206.0/23
212.7.210.0/24

We apologize for the impact and are doing our utmost best to resolve this as soon as possible. Please stand by for updates via this page.

Update at 23:00
We have switched from routing processors. This resolved the issues and the traffic returned back to normal. We are now looking what caused the issue and a permanent fix. This will be announced on the NOC when available. If you however experience issues now after this crash, please contact us at [email protected].