Time: July 15th 2013 11:10:00 (UTC)
Dear customer,

Earlier today we have experienced a 5 minute outage in our Virginia datacenter which caused connectivity loss for most of the equipment located in the LeaseWeb facility.

We could not find a root cause which caused the redundancy mechanism on our switch core to fail and cause downtime, but we got an upgrade advise from our vendor to upgrade to a newer software version which has a lot of fixes to improve the redundancy mechanism process, and will improve the re-convergence time a lot.

The maintenance to have this software installed will be announced soon, and will be updated on this page.

Please contact [email protected] if you would require a detailed RFO.

Our apologies for any inconvenience caused.

Affected IP ranges:
108.59.0.0/20
199.58.84.0/22
199.115.112.0/21
198.7.56.0/21
192.96.200.0/21
91.242.214.0/23
162.210.192.0/21
185.28.70.0/24
207.244.118.0/24
209.192.182.0/24
2604:9a00::/32

Timeframe outage
Start: 11:11 UTC
End: 11:16 UTC

Please note that this is a history outage announcement, there is no outage going on at this moment.