26 aug

[20130805] Emergency High Volume router blade issues [Update]

Startdate: August 5th 2013 11:15:00 (CEST)
Enddate: August 5th 2013 12:00:00 (CEST)

Dear Customer,

At the moment we are experiencing issues with one high volume router at EvoSwitch. One blade is showing errors which needs to be solved as soon as possible. Due to this an emergency maintenance is needed. We are going to re-seat the blade, if this doesn't help we are replacing the blade.

Affected prefixes:

We apologize for the inconvenience and do our utmost best to minimize the impact.

Update at 11:33
The re-seat of the blade didn't help. We are going to replace the blade which is having issues therefore.

Update at 11:55
The blade have been replaced and services are back online. If you encounter any issues please contact us at [email protected]