Time: August 14th 2013 18:01:00 (CEST)
Dear Customer,

At the moment we experience some troubles in (part of) our MPLS network. The symptom is packet-loss from/to multiple locations.

The cause of this is under investigation, our engineers are looking into this with the highest priority.

Updates will be posted on this NOC page.

Update at 20:15
We are still working on isolating the issue. Please stand-by for updates on this page.

Update at 20:30
We have reloaded one router in the MPLS network. After this the network stabilized. All connectivity is now restored. If you still experience issues, please contact us as soon as possible at [email protected]