23 feb

Issues with part of NL CLOUD platform [Update]

Time: February 22nd 2013 13:28:00 (CET)
Dear Customer,
We currently experience issues with part of our CLOUD infrastructure (in NL site). As result we have to perform reboot of affected part of infrastructure, which means that your server(s) will be rebooted by HA mechanism.
When we fix this issue, we will update the status via NOC.

We are sorry for inconvenience and thank you for your patience

[UPDATE 22-03 14:04]
Affected part of infrastructure has been rebooted and all VPS'es should be started shortly.

[UPDATE 22-03 16:21]
Unfortunately this issues is not yet fully resolved as we expected. We have some problems with starting all powered off VPS. We are currently working to restore this functionality, so all VPS can be booted.
We don't yet have any ETA for finding solution to that issue.
When we have more information, we will inform you.

[UPDATE 22-03 17:22}
We are still working on finding solution for this issue. As for now it's unclear how long it will take to fully solve this issue. Updates will follow.

[UPDATE 22-03 18:24]
All issues are solved, if your Virtual Server instance is stopped, please start it from SSC. In case of any issues, please contact [email protected]