Time: April 27, 2014 04:30:00 (CEST)
Dear LeaseWeb Customers,

At this moment we have a major power outage in part of our Frankfurt data center due to bad weather.

We will update you once we have more information. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Update 05:20
We are still waiting on the DataCenter [DC] to give us a update.
Only part of the DC is affected and the the following IP rages are affected:
78.159.126.0/25
84.16.232.0/24
178.162.171.128/25
178.162.192.0/19
212.95.36.0/24
2A00:C98:2050::/44

…………

77.223.144.0/23
185.28.69.0/24

Update 06:00
DataCenter Engineers are still inspecting the building, we cannot enter the building yet.
We have a full team waiting to turn all services up when we get the go ahead to enter the datacenter.

Update 07:00
Engineers have been granted entrance to the building, we are still waiting for the power to be turned back on.

We also have cooling issue in another part of the DC, the following IP addresses are affected:
46.165.204.0/23
46.165.216.0/22
46.165.224.0/22
46.165.236.0/22
91.109.24.0/22
2A00:C98:2200::/40

…………

185.23.16.0/23
193.104.219.0/24

Update: 08:45

Power has been returned on to the DC and we are monitoring all services as they start up.

Update: 08:50

Air-cooling has been switched back on and temperature is dropping back to normal.

Update 09:10

We have all network connectivity back to normal. If you still have issues, please open a ticket with [email protected]