Time: April 26, 2014 16:00:00 (CEST)
Dear LeaseWeb Customer,

We are experiencing instability issues between our US and NL/DE data-centers due to a transatlantic fiber-cut from one of our carrier. This may cause packet-loss and/or higher latency to/from specific networks.

We have contacted our carrier and they are sending field-engineers to investigate and fix the issue.
We have also re-routed our traffic to minimize any problems.

We will update you once we have more information. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Final Update: The fiber maintainers have advised that splicing has been completed. We are seeing our link up since 9:31 GMT. 27-04-2014