08 mrt

[Global] Leaseweb Self Service Center is not available [Update]

Time: February 26, 2015 09:00:00 (CET)
Dear LeaseWeb customer,

[UPDATE 10:15 CET] The issue is resolved at 10:00 CET and the LeaseWeb Self Service Center is available again. Although the service is back online, we started an internal investigation to get to the root cause of this incident in order to prevent it from happening again.

[UPDATE 9:45 CET] We identified the root cause of this issue and our engineers are working hard to implement a solution as soon as possible. This NOC message will be updated again, as soon we know more.

Due to an unexpected event, the LeaseWeb Self Service Center is not available at the moment. We are currently investigating the cause of this issue and will update you once we have more information.

Please be assured that we will do our utmost to keep the downtime as short as possible.

We apologize for any inconvenience this may cause.