04 nov

[NL, AMS-11] Shared firewall infrastructure down in AMS-11 [Update]

Time: November 3, 2015 11:37:00 (CET)
Dear customer,

@Update 17:45
Connectivity is restored and setup is back to being redundant. No further work will be performed on the setup.

@Update 17:25
While trying to restore the redundant device in an operation that should not have been impacting, the setup has become unreachable. We are actively troubleshooting to restore connectivity.

@Update 13:25
Connectivity has been restored at 13:00. An RFO will follow.

The shared firewall setup is currently down and remote access is also unavailable. Engineers have been dispatched to go on site and evaluate the situation.
Once more information is available, you will be updated.

Affected ip ranges

Storingsoverzicht - alle storingen, internet storingen