20 apr

[NL] Performance degradation Virtual Server in the Netherlands [Update]

Time: April 20, 2015 12:30:00 (CEST)
Dear LeaseWeb customer,

We encountered an unexpected issue on our storage platform, resulting in a performance degradation of your Virtual Server. Our engineers are investigating the cause of this issue, together with the supplier.

Please be assured that we will do our utmost to keep the impact as low as possible, but you might experience performance degradation or your virtual machine might end up in read-only state.

Our engineers are monitoring the platform for read-only virtual machines and will restore them to normal operations if needed. You can restore normal operations also by restarting your virtual machine via the Cloud dashboard in the LeaseWeb Self Service Center and additionally, perform a file system check (fsck) if needed.

We will update you again once we have more information.