12 jun

[NL, US] Network connectivity issues [Update]

Time: June 12, 2015 11:11:00 (CEST)
Dear Customer,

We detected issues with one of our carriers in both NL and US.
We are investigating further and checking how we can route around the issues.
Updates will follow as situation evolves.

[Update 11:15]
Customers can experience packet loss when accessing their Leaseweb services.
A large Tier 1 carrier is having issues inside their network.

[Update 11:25]
Traffic was rerouted accordingly.

[Update 12:30]
The issue has been fixed on our carrier's side and connectivity should have been restored now. If you still experience issues from a specific location, please open a ticket and let us know.