10 nov

[HKG-10, SG] Connectivity issues in part of our network [Update]

Time: November 10, 2017 16:09:00 (CET)

Our engineers are currently working on load-balancing traffic for the affected links. More updates will follow once available.

Dear LeaseWeb Customer,

We are currently experiencing issues in our HKG-10 data center.
The root cause has been traced to the connection between us and one of our carriers. Our engineers are working on a solution.

For the duration of this issue, you might experience packet loss or higher than normal latency to certain destinations.
Updates will follow when we have more information, we apologize for the inconvenience caused.