Time: February 1, 2017 17:37:00 (CET)
[UPDATE 18:10 CET]
Our engineers are still working hard to restore the connectivity of the Cloud Servers platform and the management features for Cloud Servers through the Customer Portal.
We will update you again in 30 minutes or sooner when the issue has been solved.
We are experiencing connectivity issues in the Cloud Servers platform in AMS-01 data center.
We identified successfully the root cause and are working very hard to provide a solution as soon as possible.
Due to the connectivity issues the Cloud Servers are unreachable from the internet. Some of the features included in the Customer Portal regarding Cloud Servers might be unaccessible. Due to this, you might find some errors while browsing the Customer Portal.
We sincerely apologise for the inconvenience that this might cause to you. We will provide you with updates in 30 minutes or when the issue is solved.