Time: December 12, 2017 12:00:00 (CEST)
Dear LeaseWeb Customer,

Between 10:15h – 12:05h CET you might have experienced brief periods of packet loss or increased latency to parts of our AMS-01 datacenter.

Our engineers have identified the root cause of the problem to be a misconfiguration within our backbone network. This has been rectified and currently no further impact should be observed.

We apologize for the inconvenience this might have caused.

The following network prefixes might be affected:

5.79.64.0/20
5.79.88.0/24
5.79.89.0/24
5.79.90.0/24
5.79.91.0/24
5.79.92.0/22
5.79.96.0/20
5.79.113.0/24
37.48.64.0/19
37.48.80.0/20
37.48.103.0/24
37.48.104.0/21
37.48.112.0/20
62.212.81.0/24
62.212.86.0/23
62.212.95.0/24
81.171.0.0/19
81.171.18.0/27
81.171.18.128/25
82.192.82.0/23
83.149.98.0/23
83.149.118.0/23
85.17.54.128/26
85.17.14.0/23
85.17.16.0/23
85.17.64.0/23
85.17.96.192/29
94.75.194.0/24
95.211.145.0/24
95.211.208.0/24
95.211.244.0/22
212.32.240.0/22
185.202.112.0/22
46.17.14.0/23
77.235.42.224/29
77.235.42.232/29
77.235.42.240/29
77.235.45.208/28
77.235.55.0/25
77.235.56.0/25
103.41.176.0/23
178.18.27.0/24
178.18.30.0/24
178.18.31.0/24
179.43.174.192/26
181.214.50.0/24
181.214.35.0/24
185.16.84.0/24
185.19.214.128/26
185.24.174.128/25
185.28.68.0/24
185.30.232.0/22
185.56.80.0/24
185.71.224.0/22
185.85.240.0/22
185.99.96.0/22
185.122.168.0/22
185.124.200.0/22
185.126.64.0/24
185.140.164.0/25
185.140.165.0/26
185.142.100.0/22
185.145.16.0/22
185.151.60.0/22
185.151.204.0/22
185.152.108.0/22
185.155.200.0/22
185.157.52.0/22
185.163.172.0/22
185.164.56.0/23
185.165.192.0/22
185.179.112.0/22
185.182.8.0/22
185.192.0.0/22
185.192.16.0/22
185.194.12.0/22
185.196.28.0/22
185.196.60.0/22
185.201.252.0/22
185.202.104.0/22
185.202.108.0/22
190.121.212.0/24
190.211.254.0/24
191.96.112.0/24
194.0.197.0/24
194.60.71.192/26
196.52.43.0/24
212.7.213.0/24
212.19.224.0/21
212.19.235.0/24
212.19.236.0/24
2a02:2870:8000::/33
2a04:88c0:3::/48
2a05:b300::/29
2a06:1180::/29
2a06:a5c0::/29
2a06:b5c0::/29
2a06:6f80::/29
2a07:2c00::/29
2a07:95c0::/29
2a07:a300::/29
2a0a:2d00::/29
2a0a:1400::/29
2a0a:2340::/29
2a0a:2640::/29
2a0a:2d00::/29
2a0a:3200::/29
2a0a:3480::/29
2a0a:3600::/29
2a0a:4980::/29
2a0a:8580::/29
2a0a:b400::/29
2001:1af8:4700::/44

If you are still experiencing issues at this time, please contact our Support department.