11 mei

[US, WDC-01] Connectivity issues in part of our network [Update]

Time: May 11, 2017 21:12:00 (CEST)
Dear LeaseWeb Customer,

Since 18:50H CEST (UTC +2) you might have experienced packet loss or higher latency in our WDC-01 data center.

We have experienced a technical failure in our backbone network, our engineers are currently investigating this matter and traffic has immediately been re-routed until the issue is solved.

For the duration of this failure, you might experience higher than normal latency to certain destinations.

Updates will follow when we have more information, and we apologize for any inconvenience this may cause.

If you need further information, or if you are experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at [email protected].