10 jan

[NL, AMS-01] [NL, AMS-01] Connectivity issues in part of our network [Update]

Time: January 10, 2018 16:48:00 (CET)
[UPDATE 17:20 CET]

Dear LeaseWeb Customer,

We identified the cause of the issue as being the reboot of the distribution router.
Connectivity is stable now and we are monitoring further. We are still investigating why the router rebooted.

Dear LeaseWeb Customer,

We have experienced connectivity issues on one of our distribution routers in AMS-01 data center between 16:48 – 16:52 CET. Connectivity is now fully restored.
We are monitoring the situation and investigating the issue further.

Possibly affected ranges:

If you still encounter connectivity issues, please open a ticket via the Customer Portal or by sending an e-mail to [email protected]