Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

Today morning between 10:25 -10:40 due to a high-magnitude DDoS attack our customers in AMS-01 location might have experienced high latency and packet loss. The incoming DDoS attack was filtered and traffic level/connectivity is restored. We apologize for the inconvenience.

If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: August 22, 2014 10:40:00 (CEST)
Dear Leaseweb Customer,

We experiencing high latency and packet loss due to a DDoS in part of our network in AMS-01. The following network prefixes may are affected:

80.253.248.0/22
85.17.120.0/21
85.17.12.0/23
85.17.20.0/22
85.17.76.0/22
85.17.80.0/22
85.17.4.0/24
95.211.162.0/23
95.211.102.0/23
109.234.33.0/24
178.208.94.0/24
178.22.122.0/24
213.142.136.0/21
213.142.144.0/22

2001:1AF8:4040::/44
2001:1AF8:40E0::/44

We are working to mitigate/filter the incoming DDoS. Updates will follow through this NOC posting.

[UPDATE 10:50]
The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: August 22, 2014 10:44:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to DDoS in part of our network in AMS-01. The following network prefixes might have been affected:

5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
62.212.75.0/24
77.81.240.0/21
82.192.87.0/24
87.236.96.0/21
90.156.224.0/20
91.217.72.0/23
94.75.192.0/18
94.124.56.0/21
95.211.0.0/19
145.255.128.0/21
193.107.18.0/24
212.7.193.128/25
212.7.192.128/25

2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64
2001:1AF8:4400::/40

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 1, 2014 03:30:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to a DDoS attack in part of our High Volume Network in AMS-01. The following network prefixes might have been affected:

82.150.152.0/25
82.150.152.192/26
95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24

2001:1AF8:4050::/44

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 1, 2014 11:35:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to a DDoS attack in part of our High Volume Network in AMS-01. The following network prefixes might have been affected:

82.150.152.0/25
82.150.152.192/26
95.211.60.0/23
95.211.105.0/24
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
179.43.173.0/25
188.0.224.0/26
188.0.224.64/27
194.0.5.0/24
194.0.28.0/22
212.7.205.0/24
212.7.207.0/24
212.7.210.0/24

2001:1AF8:4050::/44

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 2, 2014 10:35:00 (CEST)
Dear Leaseweb Customer, We experienced high latency and packet loss due to a DDoS attack in part of our Network in AMS-01. The following network prefixes might have been affected:

5.79.80.0/21
46.243.0.0/22
46.243.4.0/23
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.80.0/23
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
146.185.0.0/23
179.43.173.128/25
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24

2001:1af8:4010::/44
2001:1AF8:4600::/40

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 2, 2014 15:00:00 (CEST)
Dear LeaseWeb Customer,

[UPDATE] The connection to our phone system was restored around 15:35 CEST. Our apologies for the inconvenience caused.

We are currently experiencing problems with our external phone system. As a result of that, the connection to LeaseWeb's phone numbers might not be correctly established.

If you need immediate support on your service, please open a ticket via the LeaseWeb Self Service Center.

Time: September 2, 2014 19:07:00 (CEST)
Dear Leaseweb Customer,

We experienced high latency and packet loss due to a DDoS attack in part of our Network in AMS-01. The following network prefixes might have been affected:

94.75.192.0/18
95.211.0.0/19
62.212.75.0/24
82.192.87.0/24
2001:1AF8:4400::/40
5.61.248.0/24
37.1.144.0/24
46.182.176.0/22
77.81.240.0/21
87.236.96.0/21
90.156.224.0/20
91.217.72.0/23
94.124.56.0/21
145.255.128.0/21
193.107.18.0/24
212.7.193.128/25
212.7.192.128/25
2A01:9400:2::/48
2A02:CC8::/32
2A03:E280:0:1::/64

The incoming DDoS is now being filtered and traffic level/connectivity is back to normal. If you notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].

Time: September 3, 2014 16:10:00 (CEST)
Dear Leaseweb Customer,

Currently we are experiencing packet loss and/or higher latency to/from specific networks due to a major fiber cut between NL and US. Many transatlantic connections which are taking this route are affected. We expect that the issue will have been resolved in the next few hours.

You will be updated trough this NOC posting.