25 sep

Unstable network [Update]

Time: September 24th 2008 13:30:00
Dear Customer,



At the moment we experience some troubles on location Schuberg Philis.



We are doing our utmost to solve this issue a.s.a.p.

As soon as we have more information available, we will publish it here.



Please be patient while we are working on this problem.



Regards,

LeaseWeb BV



[UPDATE 13:55]

At this moment we are still investigating this issue. We are unable to answer any phone calls. Our apologies for any inconvenience. The impact is not limited to Schuberg Philis.



[UPDATE 16:10]



We apologize for this late update, at this moment all traffic seems to be stable again for the last 15 minutes. We were very busy with filtering and investigating this issue. We will update this page when we have more information.



[UPDATE 17:55]



As we were approaching the final solution of he problem, our netwerk experienced another stress attack. We are facing a more complex set of issues now. Although large parts of our network seems stable, we see packetloss and high latency in some parts of our network. Again, we apologize and keep you updated on our progress on this site.



[UPDATE 19:10]



We have been closely monitoring the network for some hours now and everything is stable again. We are still investigating the root cause of today’s problems. We will keep monitoring the network closely for the next hours. We will give an update as soon as more information is available.