Time: December 18th 2009 13:35:00(CEST)
Expected Downtime:Unknown
Location: EvoSwitch
Affected ranges : 94.75.218.0/23
94.75.232.0/24
94.75.250.0/24

Reason: Hardware failure
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Dear Customer,

At the moment we experience some troubles with one of our modules in one of our routers.

We are currently replacing this module.
Customers in the mentioned ranges may experience network issues. This will be restored ASAP.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

[UPDATE 13.50]

The module has been replaced by our engineers.
All services should be restored. We will closely monitor the blade, for any issues the upcoming hour.

If you still experience downtime of your services, please email support so we can bring your service back online.

Regards,
LeaseWeb BV

[UPDATE 14.50]
All services have been restored.

[UPDATE 17.30]
We are still seeing strange behaviour on this router, we are currently busy to stabalize this issue. When we are not able to stabalize this issue we need to do a reload. If we have any news we will update the NOC page.

[update 17.38]
We are unable to stabalize the issue, we are going to do an emergency reload with a new software version.

[update 18.00]
The router is online again after the reload, we will investigate if all traffic will restore correctly.

[update 18.15]
The router is up for 15 minutes, and we see the traffic restoring to previous values. Please open a ticket if you still have a problem with reaching your server.

Regards,
LeaseWeb BV