Startdate: February 27th 2010 22:00:00(CEST)
Enddate: February 28th 2010 08:00:00(CEST)

Date: Saturday February 27th 22h00 CET – Sunday February 28th 08h00

Impact: Complete disruption of storage availability
Duration: Approx. 6 hours
Reason: Disruptive upgrade of firmware

Dear Valued Customer,

From Saturday 27th 22h00 to Sunday February 28th 08h00, LeaseWeb has scheduled a large maintenance window on the storage platform. During this maintenance we will upgrade all storage devices to the latest stable releases of the NetApp firmwares and redo some wiring.
The current storage solution doesn’t support non-disruptive upgrades. To ensure the upgrades proceed without any errors, we need to disconnect all connected customers from the storage platform. This will result in a downtime between 6-8 hours.

The upgrade is necessary to improve stability and performance, and have some important bug fixes.


IMPACTED SERVICES
———————–
Virtual Servers (shared/private): Before starting disconnecting the storage solution we will cleanly shutdown all Virtual Machines on our shared/private platforms. After the upgrade we will start all Virtual Machines.

Webhosting: part of our webhosting cluster is using the storage. Websites will be unavailable and a temporary maintenance page will be shown.

Affected IP’s:

85.17.150.98
85.17.150.100
85.17.150.101
85.17.150.102
85.17.150.103


Private connections: Customers having their own virtual platforms or storage connections to our storage infrastructure, are requested to shutdown all connections before 00h00. From 00h00 we cannot guarantee availability during the remaining of the maintenance window. We will inform all customers having such connections.

Please contact [email protected] in case of any questions.

Kind regards,

LeaseWeb Support