03 dec

[2011203] Evo Switch Hall1 Volume Router Problem [Update]

Time: December 3rd 2011 07:55:00(CEST)
Expected Downtime: 60 minutes

Location: EvoSwitch

Reason: Hardware failure


Dear Customer,

At the moment we experience a crashed blade on one of our routers.
As we are not able to restore the crashed blade, replacement is needed.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.


LeaseWeb BV

IP ranges that might be affected:

An engineer is on his way to replace the crashed blade.

[UPDATE 08:08]

The following prefixes are configured in the crashed linecard.
If your servers IP addresses fall withing these prefixes you are affected.


[UPDATE 10:30]

There are still errors with the lincecard replaced,
we are working on a work-around.

Apologies for the inconvenience

[UPDATE 12:58]

We have replaced replaced multiple modules on the router,
and the issues should be resolved.

If you still have connectivity issues please contact our support department.