Time: May 3rd 2011 12:11:26(CEST)

Dear Customer,

At the moment we are experiencing a partial power outage in EvoSwitch Hall 2, currently the issue is under investigation by EvoSwitch.

We are doing our utmost to solve this issue a.s.a.p.
As soon as we have more information available, we will publish it here.

Please be patient while we are working on this problem.

Regards,
LeaseWeb BV

——– UPDATE 9:40
All power is online again. We are busy powering on last servers. If you still encounter issues with your services, please send an email to [email protected]

——– UPDATE 10:40

Dear Customer,

This morning at 0612 hrs we experienced a major power outage on our mains. The gensets and UPS’s took over the power supply to the majority of our data centre. However due to reasons, currently under investigation, the power to a part of data hall 2 was not provided.

All power to the data centre has been restored as of 0655 hrs. However, the power to data hall 2 was restored at 0725 hrs.

Engineers have checked each rack to power on devices that were down. If you still experience your server is down, please inform support by sending an email to [email protected]

Regards,
LeaseWeb BV

——– UPDATE 11:58
Our Grid provider Liander has confirmed that the cause of the power disruption was a power failure in the 150KV part of their network.

This outage caused an unexpected behavior in our emergency power supply.

We are currently finishing our investigation to find the root cause. A first RFO report will be provided before 15:00 hrs.

As said before all power to the data centre has been restored.