Startdate: July 2nd 2012 10:30:00 (CEST)
Enddate: July 2nd 2012 23:59:00 (CEST)

Dear Customer,

On Monday July 2nd we are going to expand our Cloud Express storage.
During this maintenance we are going to place a second storage unit to be able to house more customer instances.
The maintenance will start at 10.30 CEST and is planned to continue until 17.00 CEST.

No impact or outage is expected during this maintenance window.
We expect:
• no outage or reboot on your VM.
• you will be able to perform all actions with your VM.
• you will still be able to access your VM through the Self Service Center.

We do apologize for any inconvenience caused.

Kind regards,

LeaseWeb – NOC

[UPDATE 17:12]
The planned maintenance is going without incidents.

Because the cabling took more time than estimated, we have decided to prolong the maintenance window until 24.00 CEST.

[UPDATE 20:00]
We are experiencing difficulties during the storage expansion. Your virtual machine might lose connection to the storage platform. We are currently working with our vendor to solve the issue as soon as possible.

[UPDATE 20:34]
The storage platform is back online.
We estimate approximately 50 instances were rebooted.
If you are currently still experiencing issues, please contact our support department at [email protected]

[UPDATE 22:45]

The installation of our storage expansion has not been successful today.
At the moment we keep working with our vendor to gather information, we expect to have results on the problems we encountered today.
Based on these results we will take further actions tomorrow from 12.00 CEST onwards.

[UPDATE 15:49]

We successfully have completed the installation of our storage expansion.
We apologize for any inconvenience caused by this upgrade.