22 aug

Network issues with longhaul transport links [Update]

Time: August 22nd 2012 14:33:00
Dear Customers,

We are experiencing some issues with our longhaul links at this moment.

We are investigating the cause and will post an update a.s.a.p.

Affected area is all regions.

Update 22-08-2012 15:05

We have re-routed traffic and we see no issues at this moment.
If you have a related problem, please contact us.

Update 22-08-2012 16:35

The issue has been located, there is a fibercut nearby Dusseldorf. Our supplier is en route to troubleshoot and fix the damaged fiber. We don't expect further impact, however when the fiber has been fixed there might be packet loss or high latency for a short period when relearned paths are being chosen again by our routers.

Please check following URL for all forthcoming updates:
http://leasewebnoc.com/en/networkstatus/network-issues-with-longhaul-transport-links