Time: August 31st 2012 01:07:00
Dear Customer,

For a currently unknown reason the primary head of our storage system used for a large part of our Express Cloud crashed. This caused our storage system to fail-over to the standby head.

Currently everything is running on the secondary head however this probably caused problems on the VM's placed on this system. Since currently also customers are restarting their VM's this will cause extra load on the system.

If you encounter problems with your VPS which can't be solved by a reboot please contact us on [email protected].