07 mei

[Leaseweb – DE] Network issue [Update]

Time: May 7th 2013 13:04:00 (CEST)
Dear Customer,

At the moment there is a problem on one of the high volume routers in the German network, one blade crashed. We are currently looking into solving the issue as soon as possible. Affecting subnets are:
– 46.165.197.192 /27
– 46.165.203.64 /26
– 46.165.196.128 /26
– 46.165.198.32 /27
– 46.165.201.64 /27
– 46.165.199.0 /27

Updates will be posted on this page when they are available.

Update @ 13:55
The line-card have been replaced and everything is back online. If you experience any issues after this event from the mentioned subnets, please contact us at [email protected]

Update @ 14:30
Apparently there are still issues. We are now looking into this.

Update @ 15:05
The ports have been migrated to other ports. An emergency maintenance will be planned tomorrow morning to reload the router. This will be posted soon. For now, If you experience any issues after this event from the mentioned subnets, please contact us at [email protected].