06 mei

[NL, AMS-01] Connectivity issues [Update]

Time: May 6, 2014 10:04:00 (CEST)
Dear LeaseWeb Customer,

We received a high number of tickets related to network connectivity. While we do not detect any problems inside our network we are investigating. We will update you once we have more information.

[Update 11:00]
We identified issues with our AMS-IX connection at AMS1 data center. We are working with them in solving the issue as soon as possible.

[Update 13:00]
We asked Ams-IX to force a switch-over and this seems to have solved the issue. We are jointly investigating the cause of the issue. An emergency maintenance will be scheduled for tomorrow morning for further troubleshooting.

If you still notice any issues, please open a ticket via the LeaseWeb Self Service Center, or contact us directly at [email protected].