Time: January 15, 2014 11:16:00 (CET)
Dear Customer,

We just experienced a network issue on the Premium network in AMS01. The time-frame was between 10:36 and 10:39 CET.

The following prefixes are affected:
62.212.64.0/22
62.212.68.0/23
62.212.70.0/24
85.17.128.0/17
95.211.32.0/21
82.192.79.0/24
85.17.87.0/24
85.17.92.0/22
95.211.164.0/22
85.17.112.0/23
2001:1AF8:4100::/40

…………..

212.7.204.0/23
185.16.84.0/24

…………

62.212.92.0/24
85.17.68.0/22
85.17.135.0/24
85.17.152.0/23
85.17.158.0/24
85.17.166.0/24
85.17.169.0/24
85.17.176.0/24
85.17.181.0/24
85.17.186.0/24
85.17.193.0/24
85.17.252.0/24
95.211.48.0/21
95.211.56.0/23
2001:1AF8:4200::/40

…………

37.75.152.0/21
80.65.32.0/20
82.192.67.0/24
82.192.69.0/24
85.234.224.0/19
91.224.38.0/23
159.255.192.0/22
178.18.20.0/23
178.18.22.0/24
185.24.240.0/24
193.27.72.0/23
194.0.197.0/24
195.140.240.0/22
2A02:BC0::/32
2A03:7480::/44
…………

62.212.67.0/24
62.212.71.0/24
62.212.74.0/24
62.212.91.0/24
82.192.76.0/23
82.192.86.0/24
82.192.92.0/23
85.17.134.0/24
85.17.199.0/24
85.17.202.0/23
85.17.204.0/23
85.17.206.0/24
85.17.219.0/24
85.17.226.0/23
85.17.228.0/22
85.17.232.0/24
85.17.235.0/24
85.17.236.0/23
85.17.238.0/24
85.17.240.0/22
85.17.244.0/23
95.211.40.0/21
95.211.58.0/23
95.211.62.0/23
95.211.64.0/21
95.211.164.0/22
94.75.226.0/26
85.17.245.0/27
2001:1AF8:4300::/40

…………

93.190.220.0/22
31.186.168.0/23
195.14.21.0/24
2A02:40C0:1::/48

The cause is unknown and an update will be posted once the cause is known.