Time: August 12, 2014 10:34:00 (CEST)
Dear LeaseWeb Customer,

We are currently experiencing connectivity issues in part of our network in FRA-10. This is currently being investigated.

An update will follow as soon as more information is at hand.

Update at 12:00
No specific update can yet be posted. The network issue is still being troubleshooted.

Update at 13:00
The cause of the problems is still being investigated. We have isolated the network degradation to be on some of our high volume routers in FRA-10 (Germany) as well as AMS-01 (Netherlands)

Update at 13:35
Please note that our core routers in Frankfurt will have to be reloaded. Due to redundancy, no connectivity interruption will have to be expected. You may however experience brief packet loss and/or high latency.

Update at 14:45
The core routers in Frankfurt have successfully been rebooted and we expect traffic to be back to normal. We will be performing additional checkups. If you still experience connectivity issues, please contact us under [email protected]