[NL, AMS-11] Shared firewall infrastructure down in AMS-11 [Update]

Time: November 3, 2015 11:37:00 (CET)
Dear customer,

@Update 13:25
Connectivity has been restored at 13:00. An RFO will follow.

The shared firewall setup is currently down and remote access is also unavailable. Engineers have been dispatched to go on site and evaluate the situation.
Once more information is available, you will be updated.