Time: October 7, 2015 04:13:00 (CEST)
Dear Customer,

We are experiencing an issue with a line card in our datacenter AMS-01 that can affect the connectivity between NL and US. You might experience high latency and/or packet loss. We are working on fixing the problem and we will update you as the situation evolves.
[UPDATE 05:00] We rerouted traffic between NL and US and connectivity should be restored.

Please contact us at [email protected] if you still encounter issues. We apologize for any inconvenience.