Time: December 30, 2016 20:15:00 (CET)
Dear LeaseWeb Customer,
We are experiencing high latency and packet loss in our network in HKG-10 to/from European locations due to one of our carriers having loss to Europe. For the LeaseWeb locations in Europe we moved traffic away from this carrier, so connectivity should be fully restored, but for other networks you might still experience loss.
We will update you once we have more information.
If you need further information, please open a ticket via the LeaseWeb Customer Portal, or contact us at firstname.lastname@example.org.