23 jul

[NL, AMS-12] Connectivity issues in part of our network [Update]

Time: July 22, 2016 18:04:00 (CEST)
[UPDATE 22.07 18:04]

The issue was caused by a misconfiguration on one of our routers in AMS-12 which caused certain traffic to be dropped. Steps have been taken to fix the error and changes set in place to prevent future related issues. We apologize for any inconvenience caused.

Dear Customer,

Between 16:55 and 17:45 you might have experienced connectivity issues in certain parts of our AMS-12 data center. Possible affected ranges:


Connectivity should now be restored. If you are still experiencing issues, please contact our Support Department.

We will follow up with an update as soon as possible.