Time: April 20, 2017 12:35:00 (CEST)
Dear LeaseWeb Customer,
Between 11:55 AM CEST – 12:20 PM CEST you might have experienced brief packet loss or increased latency to parts of our AMS-01 datacenter.
The BGP process on one of our core routers crashed. Traffic subsequently shifted to the redundant router in the setup.
The core router recovered at 11:57 AM CEST and all BGP sessions have reconverged by 12:20 PM CEST.
If you need further information, or if you are experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at firstname.lastname@example.org.