19 sep

[US, DAL-10] Connectivity issues in part of our network [Update]

Time: September 18, 2017 23:55:00 (UTC)
Dear LeaseWeb Customer,

You may have experienced connectivity issues in our DAL-10 datacenter between 23:40 PM UTC and 23:55 PM UTC.

The root cause of the issue was traced to a line-card module crash on one of our distribution routers. Network traffic shifted to the redundant distribution router in our setup.
Our engineers will take further steps to replace the defective line-card.

If you are experiencing any issues at this time, please contact our Support Department.

Affected IP ranges:

209.58.144.0/20
2606:9880::/32