Time: September 19, 2017 15:15:00 (EDT)
Dear LeaseWeb Customer,

Since 14:30H EDT you might have experienced packet loss or higher latency in our WDC-01 data center.

The root cause has been traced to a technical failure in our backbone network. Our engineers are currently investigating this matter and traffic has immediately been re-routed until the issue is solved.

For the duration of this failure, you might experience higher than normal latency to certain destinations.

Updates will follow when we have more information, we apologize for the inconvenience caused.