Time: January 26, 2018 00:30:00 (CET)
Dear LeaseWeb Customer,

Between 00:02 CET and 00:05 CET you might have experienced a brief period of packet loss or increased latency to certain networks from our AMS-01 and FRA-10 datacenters.
The root cause of the issue has been traced to a physical fault in our backbone network.

We are monitoring the situation and we will further follow up with our vendor regarding this matter.

If you are still experiencing connectivity issues at this time, please open a ticket via the LeaseWeb Customer Portal, or contact us at [email protected]