01 mrt

[US, SFO-12] Connectivity issues in part of our network

Time: March 1, 2018 08:20:00 (CEST)
Dear LeaseWeb Customer,

Between 05:00 – 08:30 CET (04:00 – 07:30 UTC) you might have experienced higher than usual latency or packet loss to and from our SFO-12 data center.

We observed degraded network performance when traffic traversed two of our transit carriers.

Our engineers have re-routed traffic for our SFO-12 data center in order to mitigate these issues, therefor you might have experienced connectivity issues while the network was converging.

We are closely monitoring connectivity, and further updates will follow through this NOC post.

Should you still experience connectivity issues, please contact our Support department at support@leaseweb.com

Possible impacted ranges: