08 jan

[US, WDC-01] Connectivity issues in part of our network

Time: January 8, 2018 11:00:00 (CEST)
Dear LeaseWeb Customer,

Between 03:15AM Eastern Time – 04:15AM Eastern Time you might have experienced brief periods of packet loss or increased latency to parts of our WDC-01 datacenter.

The root cause was linked to connectivity issues with one of our transit carriers, thus causing impact for traffic passing through this carrier.
Our engineers have re-routed traffic in order to help mitigate this problem.

Currently we observe no further impact and we will continue to actively monitor the situation.

The following network prefixes might be affected:

If you are still experiencing connectivity issues at this time, please contact our Support department.