13 sep

[DE, FRA-10] Power outage in hall I-EG13 of our FRA-10 datacenter

Time: September 13, 2021 10:51 UTC

[UPDATE] 13:40 CEST (UTC+02:00)

All services are confirmed to be restored. If you still encounter any issues please contact support at customercare@de.leaseweb.com

[ORIGINAL MESSAGE]

Today, at approximately 12:45 CEST (UTC+02:00), we were alerted by our monitoring systems about connectivity issues in our FRA-10 facility.

It appears to be related to a power outage following today’s scheduled power maintenance (non impacting).

This power outage might result in unavailability of your services.

Our data center engineers are on-site to investigate the cause of this issue with the highest priority.

We will update you again as soon as we have more information available.